The Success Story of Lavazza & Wonderflow
How Lavazza improved its customer experience by leveraging Wonderflow's customer feedback analysis solution.
What will you find in it?
Plug and Play Italy introduced Wonderflow to Lavazza, and they decided to run a pilot project with the startup.
After a successful quarter of working together, Lavazza decided to renew the collaboration.
The Parties Involved
Lavazza
Lavazza is driven by more than 120 years of tradition and history, combining a desire to bring its authentic coffee experience around the globe with a strong commitment to innovation, research, and sustainability.
Wonderflow
Wonderflow is a leader in feedback analysis powered by artificial intelligence. Wonderflow’s technology collects and analyzes vast amounts of unstructured and structured feedback, empowering companies to turn customers’ and employees’ feedback into actionable insights.
We help you in every stage of your innovation journey
We make corporate innovation easier, by matching large corporations with the brightest startups. Increase operational efficiencies, lower costs, find new product lines, and become more innovative from the core.
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