The Story of Fraport: Achieving Digital Transformation Across Airports

Fraport AG is a global airport group operating the Frankfurt Airport, the largest airport in Germany. Fraport aims to be innovative and achieve digital transformation through its Digital Factory, which is a process framework they introduced in 2020 and has gone on to successfully complete 15 projects with startups sourced by Plug and Play.

Photo: Fraport AG

Watch the story
  • Travel
  • 2020
    Year they joined the platform
  • Germany
  • 42
  • 16
    PoCs with startups sourced by Plug and Play

Strategizing Digital Transformation to Improve Digital Readiness

At Fraport, digitalization is more than just technology, but primarily a process and mindset change. The company set up the digital factory as a process framework to drive innovation and digital transformation across Fraport Group airports. It serves as a solution partner for business units with the aim of EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) contribution and an increase in digital maturity.

Partnering with Plug and Play has helped the company build strong connections with the startup ecosystem and harness the power of open innovation. This has aided Fraport to maintain a high speed of solution implementation and sustainable transformation.


Fraport Corporate Education Program

Fraport Corporate Education Program is the first bootcamp offering formal training to Fraport’s innovation leaders with the objective of increasing their knowledge about collaborative value creation and corporate-startup collaboration.

Plug and Play created two bootcamps consisting of multiple modules on topics such as innovation strategy, capability, venture design, POC deep dive, and change management.

Fraport Bubbles.001


  • September, 2020: Selection Day 1 | Fraport announces the Ecosystem partnership with Plug and Play Vienna in the Travel vertical
  • December, 2020: EXPO Day 1 | Fraport presents pilot projects
  • June, 2021: EXPO Day 2 | Fraport awarded the Corporate Innovation Award for Travel & Hospitality EU 2021 | Pilot project presentations
  • November, 2021: Strategy Workshop in Frankfurt
  • November, 2021: Silicon Valley Winter Summit | Fraport participates on a panel with Airbus, Mariott, and Cloverly on Sustainability
  • May, 2022: Fraport Corporate Education Program I in Vienna
  • June, 2022: EXPO Day 3 | Fraport presents a pilot project on "Customer Voice Analysis"
  • June, 2022: Silicon Valley Summer Summit | Fraport presents its digitalization strategy and initiated pilot projects
  • November, 2022: Fraport Corporate Education Program II in Paris
  • June, 2023: EXPO Day 4 | Fraport presents a pilot project on "Procurement Process Automation"
  • April, 2024: Fraport’s Digital Factory celebrates 3rd birthday party

Sharing successes in Silicon Valley

The Silicon Valley Summit is the largest innovation event organized by Plug and Play, presenting cutting-edge technologies uniquely curated by our network of leading corporations, startups and speakers.

At our 2021 Winter Summit, we had the opportunity to listen to Claus Grunow, VP of Corporate Strategy and Digitalization at Fraport, while he participated on a panel with Airbus, Marriott, and Cloverly on Sustainability. Similarly, during our 2022 Summer Summit, we welcomed him again to hold a keynote speech about Fraport’s digitalization strategy and the initiated pilot projects.


Check out some of Fraport's case studies

Re-thinking Travel & Hospitality

We connect digitally-minded travel suppliers, such as airlines, hospitality brands, airports, TMCs, and leisure travel agencies, creating an ecosystem that fast-tracks innovation.

Join the Largest Innovation Platform in the World