Our must-see panel discussions
World-class experts will discuss the current state of finance and the future of this ever-changing industry.
Our panels
Perfecting the Customer Journey in Financial Services
Building the corporate bank of the future: Now or never
Diversity and inclusion: Making diversity a reality
Digitalization: Who is driving innovation?
Disrupting banking and payments from within
Sustainability: The new battleground for Financial Services"
The future of Banking: Tomorrow will be different
Delivering a seamless Customer Experience in Financial Services
Innovation of payment and money in the digital age
Exploring the impact of Fintechs on Wealth & Asset Management
Perfecting the Customer Journey in Financial Services
Day 1 - 16:20 - 16:50
Financial institutions are shifting their focus toward a cohesive, simple and personalised customer experience. The panel “Perfecting the Customer Experience in Financial Services (through Open Banking)” will focus on how banks can take steps to offer innovative customer experience solutions to increase customer engagement and loyalty. Join us to hear from influential speakers from Deutsche Bank, Railsbank amongst others.
Meet the panelists
Joris Hensen
Founder and Co-Lead of Deutsche Bank API Program
Michael Satur
Head Of Research And Development Tatra Banka
Louisa Murray
Customer Experience and COO (UK/Europe) at Railsbank
Brian Harris
SVP Product, Nets Group
Mélisande Mual
Publisher and Owner of The Paypers
Building the corporate bank of the future: Now or never
Day 1 - 19:05 - 19:40
As corporate banks engage in efforts to transform for the future they will face complex dynamics. The panel “Building the Corporate Bank of the Future: Now or Never” will revolve around how corporate banks must embrace the future and engage in transformation to remain competitive.
Meet the panelists
Thomas Schnarr
Partner and Head Financial Services Germany and Austria - Oliver Wyman's
Miriam Wohlfahrth
Co-Founder & Managing Director at Ratepay
Caroline Oosterbaan
Head of Corporate Banking Products and Member of the Executive Committee, NIBC
Patricia Kowsmann
Financial Reporter Wall Street Journal
Diversity and inclusion: Making diversity a reality
Day 1 - 19:40 - 20:10
It is becoming increasingly clear that diversity in the workplace matters. Diversity has become a competitive differentiator that shifts market share toward more diverse companies over time. The panel “Diversity and Inclusion: Making Diversity a Reality” will focus on how businesses can create and adapt their diversity initiatives to increase innovation and better their employee performance.
Meet the panelists
Sigrid Dalberg-Krajewski
Director of Global Corporate Communications , Delivery Hero
Til Klein
Founder - Vantik GmbH
Nina Pütz
CEO Ratepay
Kirsten Oppenlaender
Managing Director, COO Central IPB, Deutsche Bank
Hannah Remde
Innovation Manager - Plug and Play Fintech Europe
Digitalization: Who is driving innovation?
Day 2 - 15:20 - 15:50
In their unique business environment, Real Estate finance providers are under pressure to innovate more than ever. Digitalization offers the potential to optimize along the value chain, and develop the whole value chain up to opening up their platforms to other providers while staying in control of the customer interface. In the panel “Digitalization: Who is driving innovation?” these opportunities will be discussed in more detail with speakers from Credit Suisse, Helaba, PATRIZIA Immobilien AG, and many more.
Meet the panelists
Alexander Betz
Member of the Management Board and Chief Digitalisation Officer (CDO) | PATRIZIA Immobilien AG
Michael Spiegel
Head of Digitalization pbb, Deutsche Pfandbriefbank AG
Philipp Kaiser
Director Corporate Development & Digitalization
Gerald Kremer
CDO Global Real Estate, Credit Suisse
Tobias Just
Managing Director Immobilienakademie, Universitat Regensburg
Disrupting banking and payments from within
Day 2 - 17:00 - 17:30
The banking and payment space has experienced a high level of disruption in the recent years. Speed, security and digitalization will be the key trends to follow to keep up with the increased competition. Panelists from ING, ELO and more will discuss how incumbents can partner with innovative startups to master the challenges ahead in the panel “Disrupting banking and payments from within”.
Meet the panelists
Daniele Gabbai
Head of Strategic Partnerships & Alliances at Nexi
Raissa Abou Nouh
Head of Digital Payments at Elo
Andrew Mitchell
Vice President, Development and Infrastructure Support at JCB International (Europe)
Sharon Lam
Thomson Reuters
Sustainability: The new battleground for Financial Services"
Day 2 - 17:50 - 18:20
Sustainable Finance might be the most important topic the industry needs to deal with right now. Ensuring that financial products and services not only promote economic prosperity but equally do not harm the environment is key to sustainable growth. Highlighting how a sustainable agenda will transform the banking sector, the panel “ Sustainability: the new battleground for Financial Service” will focus on the opportunities sustainable finance brings. Join us to hear from speakers from ING, BNP Paribas and HSBC.
Meet the panelists
Sandra Schoonhoven
Head of Sustainability at ING
Frank Sibert
Head of Sustainable Business Germany - BNP Paribas
Katarin Wagner
Head of Corporate Sustainability at HSBC
Amanda Young
Global Head of Responsible Investment at Aberdeen Standard Investments
Ulrike Barth
Editor at FinanzBusiness
The future of Banking: Tomorrow will be different
Day 2 - 19:05 - 19:40
The banking landscape is changing rapidly with new market entrants putting pressure on financial institutions every day. It has become clear that the industry will change unrecognizably. In the panel “The future of banking: Tomorrow will be different”, we will discuss how to exploit upcoming opportunities and master challenges linked to the arising industry shift.
Meet the panelists
Canelle Chokron
CEO/Co-Founder at Vybe
Dr Joerg Howein
Chief Product Officer - Solarisbank
Alexander Weber
Chief Growth Officer - N26
Jim Wadsworth
Senior Vice President Open Banking, Mastercard
Isabel Woodford
Fintech Correspondent, Sifted
Delivering a seamless Customer Experience in Financial Services
Day 2 - 18:20 - 18:50
While omnichannel strategies have been discussed for more than a decade, delivering a seamless experience will be a requisite for success in 2020. Join us to hear from leading companies such as AWS, American Express, Unicredit and Samsung Pay, which have perfected the Customer Experience from beginning to end.
Meet the panelists
Sam Edge
Senior Business Development Manager at Amazon Web Services (AWS)
Fabiana Mingrone
Head of the Consumer Business Germany, American Express
Julia Koch
Deputy WEU Leader E2E Current Accounts, First Vice President at Unicredit
Thomas Keller
Business Developer, Samsung Electronics GmbH
Alex Rolfe
Managing Director & Publisher, Payments Cards & Mobile
Exploring the impact of Fintechs on Wealth & Asset Management
Day 1 - 17:25 - 17:55
Wealth and Asset managers find themselves in an increasingly difficult environment. Adapting to the challenges they are facing, more and more institutions are working together with Fintechs instead of competing with them. Our panelists from Access Capital Partners, Stanhope Capital, and Aberdeen Standard Investments will elaborate on different opportunities in that space and jointly shape the future of Wealth and Asset Management.
Meet the panelists
Octavius Mihaies
Partner Technology, Access Capital Partners
Nicole Curti
Partner & COO, Stanhope Capital
Aileen Mathieson
Global Head of Insurance, Aberdeen Standard Investments
Rebecca Ungarino
Reporter for Business Insider
Innovation of payment and money in the digital age
Day 2: 15:50 - 16:25
The payment industry is greatly emerging. After the already large changes in the past years, the Corona pandemic gave the last push to the movement of more digitalization. How this and other factors are influencing the industry and which innovative trends are on the horizon will be discussed by speakers from JP Morgan, Yandex.Money and Plaid
Meet the panelists
Jake Hershman
Executive Director Merchant Services, JP Morgan Chase
Gertjan Devaele
Head of Solutions & Innovation, Acceptance / Merchant Services at Worldline
Keith Grose
Head of International for Plaid
Helen Child
Founder, Open Banking Excellence