Our must-see panel discussions
World-class experts will discuss the current state of finance and the future of this ever-changing industry.
Perfecting the Customer Journey in Financial Services
Day 1 - 16:20 - 16:50
Financial institutions are shifting their focus toward a cohesive, simple and personalised customer experience. The panel “Perfecting the Customer Experience in Financial Services (through Open Banking)” will focus on how banks can take steps to offer innovative customer experience solutions to increase customer engagement and loyalty. Join us to hear from influential speakers from Deutsche Bank, Railsbank amongst others.
Building the corporate bank of the future: Now or never
Day 1 - 19:05 - 19:40
As corporate banks engage in efforts to transform for the future they will face complex dynamics. The panel “Building the Corporate Bank of the Future: Now or Never” will revolve around how corporate banks must embrace the future and engage in transformation to remain competitive.
Diversity and inclusion: Making diversity a reality
Day 1 - 19:40 - 20:10
It is becoming increasingly clear that diversity in the workplace matters. Diversity has become a competitive differentiator that shifts market share toward more diverse companies over time. The panel “Diversity and Inclusion: Making Diversity a Reality” will focus on how businesses can create and adapt their diversity initiatives to increase innovation and better their employee performance.
Digitalization: Who is driving innovation?
Day 2 - 15:20 - 15:50
In their unique business environment, Real Estate finance providers are under pressure to innovate more than ever. Digitalization offers the potential to optimize along the value chain, and develop the whole value chain up to opening up their platforms to other providers while staying in control of the customer interface. In the panel “Digitalization: Who is driving innovation?” these opportunities will be discussed in more detail with speakers from Credit Suisse, Helaba, PATRIZIA Immobilien AG, and many more.
Disrupting banking and payments from within
Day 2 - 17:00 - 17:30
The banking and payment space has experienced a high level of disruption in the recent years. Speed, security and digitalization will be the key trends to follow to keep up with the increased competition. Panelists from ING, ELO and more will discuss how incumbents can partner with innovative startups to master the challenges ahead in the panel “Disrupting banking and payments from within”.
Sustainability: The new battleground for Financial Services"
Day 2 - 17:50 - 18:20
Sustainable Finance might be the most important topic the industry needs to deal with right now. Ensuring that financial products and services not only promote economic prosperity but equally do not harm the environment is key to sustainable growth. Highlighting how a sustainable agenda will transform the banking sector, the panel “ Sustainability: the new battleground for Financial Service” will focus on the opportunities sustainable finance brings. Join us to hear from speakers from ING, BNP Paribas and HSBC.
The future of Banking: Tomorrow will be different
Day 2 - 19:05 - 19:40
The banking landscape is changing rapidly with new market entrants putting pressure on financial institutions every day. It has become clear that the industry will change unrecognizably. In the panel “The future of banking: Tomorrow will be different”, we will discuss how to exploit upcoming opportunities and master challenges linked to the arising industry shift.
Delivering a seamless Customer Experience in Financial Services
Day 2 - 18:20 - 18:50
While omnichannel strategies have been discussed for more than a decade, delivering a seamless experience will be a requisite for success in 2020. Join us to hear from leading companies such as AWS, American Express, Unicredit and Samsung Pay, which have perfected the Customer Experience from beginning to end.
Exploring the impact of Fintechs on Wealth & Asset Management
Day 1 - 17:25 - 17:55
Wealth and Asset managers find themselves in an increasingly difficult environment. Adapting to the challenges they are facing, more and more institutions are working together with Fintechs instead of competing with them. Our panelists from Access Capital Partners, Stanhope Capital, and Aberdeen Standard Investments will elaborate on different opportunities in that space and jointly shape the future of Wealth and Asset Management.
Innovation of payment and money in the digital age
Day 2: 15:50 - 16:25
The payment industry is greatly emerging. After the already large changes in the past years, the Corona pandemic gave the last push to the movement of more digitalization. How this and other factors are influencing the industry and which innovative trends are on the horizon will be discussed by speakers from JP Morgan, Yandex.Money and Plaid