As the country reopens post-COVID, the retail industry is forced to adapt to a new normal. Retailers are being driven into constant adaptation: from transitioning to shelter-in-place, preparing for re-opening, and remaining competitive in the post-COVID world. How will physical spaces adapt to the short-term and long-term changes in consumer behavior? Now that consumers rely more on delivery services than ever, how will physical stores remain relevant and offer additional value for shoppers?

In this fireside chat with Mark Ghermezian, we will explore reopening strategies, innovation within physical spaces, and the new retail norm.