What does innovation mean for your organization?
Ooredoo: In a fast-moving industry that thrives on innovation, we aspire to build a future-proof, employee and customer-centric environment that will define the core of our corporate transformation strategy. Being the main corporate in Qatar driving open innovation, we're excited to be working with Plug and Play which offers even more exciting technological innovations to our customers to keep moving customers and employees forward.
What are your main tools for your innovation strategy?
Ooredoo: Our aim is to break silos and breed active collaboration within the organization alongside our partners. We adopt the design thinking methodology at the heart of our work and utilize digital tools to visualize our workflow. Our process is also very progressive, we tend to start small with the right challenge and scale up as we develop new solutions, therefore, working with agile frameworks like Kanban is vital to our success.
What inspired you to partner with us?
Ooredoo: Our corporate strategy includes a firm commitment to investment in innovation and technology and also to seeking, establishing, and developing partnerships with world leaders in the field to enable us to drive forward our progress toward complete digitalization. Thus, the collaboration between Ooredoo and Plug and Play can bring more valuable technology, business models, and use cases to Ooredoo customers.
After integrating the solutions discovered through this partnership, what tangible improvements did you see?
Ooredoo: Cultivating an outside-in mindset over the years, we have gathered more interest across various business units to experiment and try out new solutions via Plug and Play. This has allowed us to maximize the dealflows we conduct, ensuring we can run more pilots and POCs.
To learn more about Ooredoo's journey with us, check out our case studies: The Success Story of Ooredoo Smart Energy Initiation and The Success Story of Caban Systems & Ooredoo